The Opwall Portal is used to submit to us all the information we need to collect from you for your upcoming expedition. There’s a large variety of things we need, and it does vary from person to person depending on which expedition you’re booked onto, and whether you’re school student, university student, teacher or staff member. You can also use the portal to make payments towards your expedition.
In order to register for the Opwall portal we need to have added your email address to our system – this normally happens when we book you onto an expedition. Only one email address is relevant to each account.
Once you’ve registered, you’ll receive an email that will let you set a password to your account. Please note that the link in the email only lasts 24 hours – if you don’t set a password during that time, you need to register again.
Register using the email address that got submitted to us by the school on the booking form.
Please note: It’s important that you have a separate account to your parents/guardians. When you login please ensure that it is your own name in the top right hand corner.
Register using the email address that got submitted to us by the school on the booking form.
Alternatively, your dependent can also add additional parent/guardian accounts through the “Dependants” section of a student account.
Please note: It’s important that you have a separate account to your dependants. When you login please ensure that it is your own name in the top right hand corner.
Register using the email address you received your confirmation email to.
Register using the email address you received your contract email to.
Sometimes the email can take up to 30 minutes to be received. If you have nothing after that time, the first thing to do is check your junk/spam folder on your email account. If there is still nothing, it is possible that you’ve not received the email.
Unfortunately this does sometimes happen – particularly with school email addresses where the security settings are very strict. Please email portal@opwall.com for assistance.
There are a couple of issues that cause an error in registration, for example if your record is duplicated on our system. Please email portal@opwall.com for assistance and include in the email the error message.
There are a few different reasons why you may be having trouble registering – the most important to check is that you are trying to register using the email address you have used when booking on with us. For university students this will be the email address you put on your booking form, for parents and school students this will be the email address you put down on the schools booking form.
Another error that can occur is if you have a duplicate account on our system – two portal accounts are not able to use the same email address. For example, if you are a parent and dependant and have signed up using the same email address you will need to get in touch with us and let us know a different email address for one of you to use. If you are a university student it may be that you have got two accounts with the same email. For both of these please use the email address below to let us know you have not been able to register.
Email portal@opwall.com if you need to rectify any of these issues
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