Mexico Travel Advice - Operation Wallacea

Expedition Information

Mexico Travel Advice

Please read each of the sections below carefully. They provide important information relevant to your Operation Wallacea expedition in Mexico, including travel recommendations prior to your expedition commencing. Of course, should you require further assistance please do not hesitate to contact your nearest Operation Wallacea office.

School groups that have chosen a fully inclusive expedition package do not need to book their own flights or in-country travel as these will be provided by Operation Wallacea.

Updated: August 2017

Start and Finish Times

The expeditions start on a Monday at 1300hrs at the Calakmul Biosphere Reserve and finish on a Sunday at 1200hrs at Akumal or 0800 Monday for those finishing their expedition in the forest.

Groups and individuals need to book international flights to arrive at Cancun International Airport before 1800hrs on the Sunday before your expedition begins, and to depart after 1600hrs on the Sunday that your expedition ends at the marine site, or after 1800hrs on the Monday if ending at the forest site.

The internal transfer package* between Cancun Airport and the expedition start and end points will be arranged by our Internal Travel team and is not included in the expedition cost, unless you have chosen a fully inclusive expedition package.

*Includes airport meet & greet, any required travel and accommodation and full representation.

Booking International Flights

Packaged School Groups

Operation Wallacea will be in contact with the group leader directly and will provide you with a fully inclusive quote for your international flights, internal travel and expedition costs.

Non-Packaged School Groups (Booking Your Own International Flights)

If you are booking your own international flights departing from a country other than the US, then we recommend that you contact the following air suppliers who are all familiar with the Operation Wallacea expedition programme and will be able to provide you with a competitive quote.

Travel Nation
Tel: 01273 964 034

STA Travel
Tel: 0161 667 0083

For those booking flights from the US please email their preferred travel partner

When you have booked and confirmed your flights you should enter all the details through the Opwall portal and email a copy of your itinerary or E-ticket to


Once you have booked your expedition with us you will be contacted by our preferred travel partner Travel Nation who will provide you with competitive quotes for your international flights.

Travel Nation
Tel: 01273 947 313
International Contact: +44 (0) 1273 947 313

When you have booked and confirmed your flights you should enter all the details through the Opwall portal and email a copy of your itinerary or E-ticket to


Booking In-Country Travel

Your in-country travel between Cancun airport and the expedition start and end points will be arranged by our in-house travel team and is not included in your expedition cost.

When you have confirmed the details of your international flights you will receive a quote for your internal travel package, which will include airport meet and greet, any required travel and accommodation, as well as full representation.

Mexico internal travel packages start at £165 depending on your particular requirements.

Medical and Travel Insurance

Opwall has insurance in place to provide medical and repatriation cover up to £1 million for all participants on the expedition.  We do this through Cover-More who are a global insurance company covering in excess of a million travellers every year. Detailed medical and evacuation plans are sent to Cover-More’s medical emergency team in advance of the expeditions.  If there are any medical issues on the expeditions all plans have been agreed in advance so there are no delays in providing any medical support that might be needed.  The medical and repatriation cover provided by Opwall also covers travel to and from the site.

In addition to this medical and repatriation cover provided by Opwall, it is strongly recommended that you have top-up insurance (which can also be provided by Cover-More) to cover the following items:

  • If you have an existing medical condition that may be exacerbated by the expedition and require additional medical treatment in hospital other than that provided by the Opwall medical staff in the field at each site, or may even require repatriation in severe cases, then the Opwall medical and evacuation cover will not cover the costs of this additional medical treatment and evacuation. For pre-existing medical conditions then specialist insurance cover can be obtained from Cover-More.
  • Need to cancel the expedition and flights because of illness to you or a close family member, call for jury duty or other insured conditions making it impossible to reach the departure point for the trip.
  • Costs of re-booking connecting flights, boat or overland transfers to the start and from the finish points of the expedition in the event of delays caused in connecting flights or overland transfers due to delayed flights, ferries or buses because of mechanical breakdown of transport or adverse weather conditions, strikes, industrial action, riot or civil commotion, bomb scares, criminal or terrorist acts, etc.
  • Loss of personal baggage, clothing or items such as cameras or electronic items or the costs of having to buy replacement items if baggage is delayed.

For participants who depart from and return to the UK, a special policy which dovetails into the medical and repatriation cover provided by Opwall can be obtained from Cover-More. If you wish to purchase a ‘Top-Up’ travel insurance policy to cover additional benefits such as cancellation and baggage please contact the Customer Service team at Cover-More Insurance Services on 01245 272408 quoting reference CMU0009.

Note for Canadian volunteers joining the expeditions all the travel insurance elements described above are included in the package provided by Victor Travel.


Please be aware that your passport must have at least 6 months validity (period before expiry) at the time of your arrival into Mexico. Failure to have at least 6 months validity on your passport will ensure denial of entry into Mexico.

British, Canadian, US nationals and members of the European Union can be issued a Mexico visa for up to 180 days on arrival at Cancun, so there is no need to apply in advance for a visa. If you are a national of another country please make sure that you contact the Mexican Embassy or Consulate in your country to obtain relevant visa information, and also contact your nearest Operation Wallacea Office.

Transiting through the US
If you are transiting through the US, most Europeans (and some other nationalities) will need to register for an ESTA before travelling (see full list of countries). The ESTA costs $14, and can be paid online during the online application process. Nationals of other countries should check with their local US embassy. Without an ESTA or US Visa you will not be allowed to board your flight to the US. For a full explanation, and to apply for the ESTA see Electronic System for Travel Authorization. The ESTA and visa’s for the US do not apply to nationals of Canada, Bermuda or Mexico, who are normally free to travel into the US.

Cultural Advice

In general, the Mexican culture is very relaxed, and Western volunteers should have no problems with the culture. However, as is the case wherever you are travelling, try to remember that, particularly in remote areas where the locals very rarely see non Mexican, the impression that you make will likely be a lasting one. Treat all locals with respect and courtesy, and behave in a responsible manner.

Alcohol; Though alcohol is widely available in Mexico, drunkenness is not acceptable. Though beer is available at the marine research base, you will be asked to limit your consumption to a maximum of a couple of beers a night. It is also important to remember that drunkenness poses a serious risk to health and safety. For this reason spirits are not permitted on any of our sites.

Dress Code; Mexico is very relaxed regarding dress code however please be respectful and wear and do not go to local restaurants or shops in just swimwear or without a t-shirt, especially outside the beach areas. At the forest site the museum and reserve custodians also ask that t-shirts be worn in and around the site at all times.

Relationships; The majority of volunteers will form friendships with local people and for many this is one of the highlights of the expedition. This is obviously a very positive thing which Operation Wallacea wholeheartedly encourages. It can also be a potential problem area. You will soon see that Mexicans can be quite direct, though usually in a very friendly manner, and sometimes friendship can be misinterpreted as something more. However it is also very normal to give compliments to your friends and usually these are nothing more than a well meant observation. If in doubt speak to one of the experienced staff members on site.